Privacy Policy

Privacy Policy

This Privacy Policy explains how Vikast Insurance Services (“we,” “our,” or “us”) collects, uses, protects, and discloses your information when you visit our website or use our services.

Information We Collects

We may collect the following types of information:

Personal Information
  • Name
  • Address
  • Phone number
  • Email address
  • Date of birth
  • Insurance preferences
  • Application details
Sensitive Information (Protected Health Information – PHI)

If you request insurance assistance, we may collect PHI as defined under HIPAA.

Website Usage Data
  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Cookies and analytics data
How We Use Your Information

We use your information to:

  • Provide insurance quotes and plan comparisons
  • Assist with Medicare, Covered California, and private plan enrollment
  • Communicate with you about your coverage
  • Improve website performance
  • Comply with legal and regulatory requirements

We do not sell your personal information.

How We Protect Your Information

We use administrative, technical, and physical safeguards to protect your data, including:

  • Encrypted data transmission
  • Secure storage systems
  • Limited employee access
  • HIPAA‑aligned privacy protocols
Sharing of Information

We may share your information only with:

  • Insurance carriers (for quoting or enrollment)
  • Covered California (for applications)
  • CMS (for Medicare enrollment)
  • Authorized service providers (e.g., secure email, CRM tools)
  • Regulatory agencies when required by law

We do not share information with marketers, advertisers, or unrelated third parties.

Your Rights Under California Law (CCPA)

California residents have the right to:

  • Request access to personal information
  • Request deletion of personal information
  • Opt out of data sharing (where applicable)
  • Receive notice of data collection practices

To exercise these rights, contact us at info@vikast.com.

Cookies & Tracking

We may use cookies for:

  • Website analytics
  • User experience improvements
  • Security monitoring

You may disable cookies in your browser settings.

Contact

For privacy questions or requests: Email: privacy@vikast.com Phone: 1-877-784-5278

 

Forms

This information will be used to find the most qualified plan that meets your needs and delivers the services you require for a healthy and active life. Be sure that you complete the form as thoroughly as possible.

INTAKE FORM ENGLISH
INTAKE FORM SPANISH
By providing your name and contact information you are consenting to receive sales and marketing calls, text messages, and/or emails from a VIKAST licensed insurance agent about Medicare Plans or other plan options, and you agree such calls and/or text messages may use an automated system for the selection or dialing of telephone numbers, automated voice calls, AI generative voice calls, pre-recorded messages played when a connection is made, or pre-recorded voicemail messages, even if you are on a government do-not-call registry. These calls are for marketing purposes and cellular charges may apply. This agreement is not a condition of enrollment and you can change your permission preferences at any time by contacting a VIKAST agent.